PRIVACY POLICY

This Privacy Policy (hereinafter referred to as "this Policy") describes how Giqlease Co., Ltd. (hereinafter referred to as "the Company") collects, uses, discloses, transfers, and otherwise handles the personally identifiable information (hereinafter referred to as "Personal Data") of our customers, business partners, and visitors to our website (hereinafter referred to as "this Website") (collectively referred to as "Customers").

Personal data is information that can or can be identified, directly or indirectly, by reference to one or more unique factors, such as name, address, identification number, location data, online identifiers, or physical, physiological, genetic, mental, economic, cultural or social identity.

As a data controller, we will comply with the Japanese Personal Information Protection Act, the European General Data Protection Regulation (GDPR), and other applicable laws and regulations to protect personal data.

1. Sources of personal data

① Directly collected information
Fill out a contact form, sign up for our mailing list, register for events hosted or sponsored by us, or otherwise provide personal data to us through this website or our services.

② Automatically collected information
When you use cookies, log files, pixel tags, local storage objects and other tracking technologies to access or use the Website, mobile applications and other online services.

2. Information to be Acquired and Purpose of Use

We collect and process your personal data in each of the following cases (legal basis)


① When processing is necessary for the purpose of contracting
To provide our services and manage our customers
【Subject to personal data】
Name, age, email address, address, phone number, transaction information, IP address, device information

② In the following cases where processing is necessary for the pursuit of legitimate interests:
a) To administer and secure our site (e.g., troubleshooting, data analysis, testing, system maintenance, support, data reporting and hosting),
b) To use data analytics to improve the customer experience on our websites, services, marketing, and customer support (CR).
c) To make suggestions or recommendations for services that may be of interest to you;
d) To respond to customer inquiries, comments and requests, or to enable us to conduct surveys
e) To improve safety and security by monitoring fraud and investigating suspicious or potential illegal activities or violations of our policies and terms. 【Subject to personal data】
Google Analytics Data, Microsoft Clarity Data, Cookies, Name, Age, Email Address, Address, Phone Number, Transaction Information, IP Address, Device Information, Survey Information

③ In the following cases where the customer has given explicit consent in advance:
a) To conduct marketing activities including providing information on the services provided by the Company, such as e-mails and news distribution.
b) to jointly use your personal data with third parties who may provide you with information about our services; 【Subject to personal data】
Google Analytics data, Microsoft Clarity data, cookies, name, age, email address, postal address, phone number, payment, transaction information, survey information, browser settings information, IP address, device information

3. Disclosure of Personal Data

The Company may disclose some or all of the personal data collected and obtained from customers to the following for which security control measures have been ensured.


① Entities within the Group companies
The Company may share your personal data within the Group Company or with the Company's investors to the extent necessary for internal management, management, or other business-related purposes.

② Third-party vendors
From time to time, we may share your personal data with website service providers, lawyers, accountants, tax accountants, insurance companies, and other related organizations with whom we contract to provide services that we have directed.

③ Third parties when required by law
We will also disclose your personal data if we are required to do so under law or investigation, regulatory requirements, judicial proceedings, court orders, or legal process (such as law enforcement or competent authorities such as the police).

④ Third parties in business-to-business transactions
It may be disclosed in connection with a merger, sale, transfer of our assets, investment, acquisition, bankruptcy or similar events.

4. Retention period

① We will not retain your personal data for longer than is necessary to carry out the purposes described in this Policy or as required by law.

② If you conduct transactions with our group companies outside of the Website, your personal data will be retained in accordance with their own privacy policies. In this case, your personal data will be retained only for as long as necessary to fulfil the purposes, in accordance with the legal grounds justifying such retention.

③ After the retention period expires, we will delete or anonymize the data. However, in some circumstances, these retention periods may be exceeded when necessary to comply with legal, regulatory, tax or accounting requirements, or to establish, exercise or defend legal claims.

④ We may retain your personal data for a longer period of time in certain circumstances to maintain accurate records of our transactions with you in the event of a complaint or objection, or if we reasonably believe that there is a prospect of litigation related to your personal data or transactions.

5. Safety Control Measures

In order to prevent the leakage and loss of personal data, the Company has implemented organizational and technical security control measures, such as measures against unauthorized access and employee training.

6. Your rights

① You have the right to disclose, correct, delete, suspend use, data portability, and object to the processing of your personal data.

② In the event of a request made by a customer, the Company will respond in good faith and appropriately in accordance with the provisions of the Japanese Personal Information Protection Act, the European General Data Protection Regulation (GDPR), and other applicable laws and regulations after confirming that the person making the request is the person making the request or the person authorized by the person to do so.

③ These rights may not be absolute in certain circumstances as they depend on the reasons for processing your personal data.

④ You do not have to pay any fees to exercise your rights, but we may charge reasonable costs if your claim is unfounded, repetitive, or excessive.

7. Basic Information Security Policy

To realize our fundamental principles, we believe that earning our customers' trust is our top priority. Hereby, we have established the "Basic Information Security Policy," always keeping the following points in mind, thoroughly informing all employees, including management, and striving to protect information assets appropriately in accordance with this policy.


Implementation Items


  1. By protecting customer information, we strengthen trust with our customers.
  2. We fulfill our corporate social responsibility through the company motto, management philosophy, and compliance with laws and regulations.
  3. We regularly provide information security education and training to our employees.
  4. In the event of any information security incidents or violations, we respond promptly.
  5. Establish, implement, and maintain information security objectives.
  6. Meet applicable requirements related to information security.

Liability, Obligations, and Penalties
In accordance with procedures established to maintain the basic policy, those responsible for reporting incidents and weaknesses related to information security and engaging in acts that endanger the protection of all information assets handled by our company will be subject to disciplinary action in accordance with work rules and laws.

Regular reviews
The information security management system regularly inspects and reviews compliance status and strives for continuous improvement in response to changes in society and the internal environment.
Date of establishment: April 1, 2019

8. Information Security Policy

  • By protecting all information assets held by our company, we strengthen trust relationships with customers, business partners, and others.
  • Our company fulfills its corporate social responsibility through its corporate motto, management philosophy, and compliance with laws and regulations.
  • Our company establishes and continuously improves security standards and regulations set for realizing information security measures.
  • Our company provides the necessary company resources for the operation and maintenance of information security measures.
  • All employees of our company are thoroughly familiar with this security policy, security standards, and various regulations, and act responsibly in accordance with the established regulations.

9. Inquiries

Company
Giqlease Co., Ltd.
Address
10F Tozan Building,
4-4-2 Nihonbashi-honcho, Chuo-ku, Tokyo
Contact email
Click here for inquiries